Thrive In Today’s Market

In today’s world of business, customer service is more important than ever.  Retailers compete for price, automotive dealers offer no money down, and grocers advertise buy 1 get 1 free. So, in a market where customers know they can most likely always get a better deal, how do you compete? Thrive today by following these five tips:

  1. Treat every customer like gold.
  2. Apologize (yes, say I am sorry) when you are unable to meet their needs or something goes wrong.
  3. Put a smile on your face and in your voice when talking to clients.
  4. Always think about what you can do for them and find ways to say “yes!”
  5. Even if they don’t buy, be certain that they will return another day simply because of your superb service.